I'm a customer of Sky for 24 years. Sky customer service, even 12-18 months ago was pretty good. I'd never had a problem. Today I got put through to an Indian call centre. I was just trying to sort out a problem with a house move. I admit it's a slightly non straightforward move due to having a severely disabled wife. It's not an outrageous request. But I'm sure it would have been sorted out by a uk customer service place as the people there know how the UK actually works. The Indian people just stuck to the same script. Each one I spoke to just kept saying the same thing, the exact same words. I was bounced around 6 different customer service people, [Removed]I was on the phone for well over an hour, and still no house move arranged. The one positive was one of them confirmed my broadband is out of contract so I'll be changing provider for that. What an absolute clown show.
Moderator notes: removed smut
