This discussion topic has been answered Discussion topic: Watching videos in articles
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Message posted on 13 Oct 2026 10:26 AM
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Good Afternoon
I cannot watch the videos attached to the articles, and the reason is my location. What is the solution to this problem?
Best Answers
Message posted on 13 Oct 2026 12:37 PM
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@KunaFa wrote:I completely forgot about that, sorry
The phrase that appears to me is “ Unsupported location
The video you are trying to watch cannot be viewed from your current country or location”
By the way I try to change my location manually, but nothing happend.
Sounds like a rights issue and you're geo locked out, a VPN may get around it.
**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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Message posted on 13 Oct 2026 10:27 AM
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Re: Watching videos in articles
Where are you located and on what website or app is this happening on ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Oct 2026 11:16 AM
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Re: Watching videos in articles
What is the difference? And what does it have to do with the location?
Message posted on 13 Oct 2026 11:32 AM
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Re: Watching videos in articles
You said on your opening post it is to do with your location so are you on the UK and if so what message are you seeing ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Oct 2026 11:39 AM
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Re: Watching videos in articles
@KunaFa wrote:What is the difference? And what does it have to do with the location?
You opened with 'Good Afternoon' during the morning... we won't be able to comment/help without details.
Message posted on 13 Oct 2026 11:40 AM
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Re: Watching videos in articles
You perhaps aren't aware but the Community is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
The more information you provide can help in getting you the correct advice.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 13 Oct 2026 12:27 PM
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Re: Watching videos in articles
I completely forgot about that, sorry
The phrase that appears to me is “ Unsupported location
The video you are trying to watch cannot be viewed from your current country or location”
By the way I try to change my location manually, but nothing happend.
Message posted on 13 Oct 2026 12:37 PM
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@KunaFa wrote:I completely forgot about that, sorry
The phrase that appears to me is “ Unsupported location
The video you are trying to watch cannot be viewed from your current country or location”
By the way I try to change my location manually, but nothing happend.
Sounds like a rights issue and you're geo locked out, a VPN may get around it.
**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub
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