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This discussion topic has been answered Discussion topic: Watching videos in articles

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This message was authored by: KunaFa

Watching videos in articles

Good Afternoon

I cannot watch the videos attached to the articles, and the reason is my location. What is the solution to this problem? 


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This message was authored by: Me134 Answer

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

@KunaFa wrote:

I completely forgot about that, sorry 

 

The phrase that appears to me is “         Unsupported location

The video you are trying to watch cannot be viewed from your current country or location”

 

By the way I try to change my location manually, but nothing happend. 


Sounds like a rights issue and you're geo locked out, a VPN may get around it.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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This message was authored by: caesarome

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

@KunaFa 

Where are you located and on what website or app is this happening on ?

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This message was authored by: KunaFa

Re: Watching videos in articles

What is the difference? And what does it have to do with the location? 

 

 

This message was authored by: caesarome

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

You said on your opening post it is to do with your location so are you on the UK and if so what message are you seeing ?

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This message was authored by: PandJ2020

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

@KunaFa wrote:

What is the difference? And what does it have to do with the location? 

 


You opened with 'Good Afternoon' during the morning...  we won't be able to comment/help without details.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

@KunaFa 

You perhaps aren't aware but the Community is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

The more information you provide can help in getting you the correct advice. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Topic Author
This message was authored by: KunaFa

Re: Watching videos in articles

I completely forgot about that, sorry 

 

The phrase that appears to me is “         Unsupported location

The video you are trying to watch cannot be viewed from your current country or location”

 

By the way I try to change my location manually, but nothing happend. 

This message was authored by: Me134 Answer

Re: Watching videos in articles

Posted by a Superuser, not a Sky employee. Find out more

@KunaFa wrote:

I completely forgot about that, sorry 

 

The phrase that appears to me is “         Unsupported location

The video you are trying to watch cannot be viewed from your current country or location”

 

By the way I try to change my location manually, but nothing happend. 


Sounds like a rights issue and you're geo locked out, a VPN may get around it.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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