0

Discussion topic: Wanting to know if my payment has gone through

Reply
This message was authored by Reeg This message was authored by: Reeg

Wanting to know if my payment has gone through

Wanting to know if my payment has gone through, was due on the 3rd but didn't have funds but hasn't been paid today but my account doesn't look right.

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Wanting to know if my payment has gone through

Posted by a Superuser, not a Sky employee. Find out more

@Reeg 
You aren’t addressing Sky Customer Services here. This is mainly a forum where customers help other customers so Sky won’t automatically contact you based on your post.

 

How do you normally make payments, direct debit or continuous card payments? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reeg
Topic Author
This message was authored by Reeg This message was authored by: Reeg

Re: Wanting to know if my payment has gone through

This time I did but manually with my card as haven't set up direct debt yet 

This message was authored by caesarome This message was authored by: caesarome

Re: Wanting to know if my payment has gone through

Posted by a Superuser, not a Sky employee. Find out more

What does it say on your billing account for this months payment ?

 

If you want you could post a screenshot of the bill but blank out your account number and name if they are present.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Wanting to know if my payment has gone through

Posted by a Superuser, not a Sky employee. Find out more

@Reeg wrote:

This time I did but manually with my card as haven't set up direct debt yet 


@Reeg 

You still have to wait for it to clear into Skys account which isn't instant. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion