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Discussion topic: Want to Speak to Sky Customer Service Sales Agent

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This message was authored by: Daniel0210

Re: Want to Speak to Sky Customer Service Sales Agent

Posted by a Superuser, not a Sky employee. Find out more

@Ska_ wrote:

Can you remove our landline and if so how much would this reduce outgoings by?

we never use the landline 


@Ska_ 

Sky Talk is bundled together with Sky Broadband. You can't cancel the Talk side of things without cancelling Broadband as well. Make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Ska_

Re: Want to Speak to Sky Customer Service Sales Agent

Hi

We have broadband through another provider.  We'll be paying for the landline without using it. 
Given we're not with Sky for broadband can the landline be removed from our bundle ?

thanks 

This message was authored by: Daniel0210

Re: Want to Speak to Sky Customer Service Sales Agent

Posted by a Superuser, not a Sky employee. Find out more

@Ska_ 

Sky Talk hasn't been available on its own for many years. Have you had Sky Talk without Sky Broadband for a long time?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Ska_

Re: Want to Speak to Sky Customer Service Sales Agent

Hi

Sorry thought I was talking to a Sky agent !

We used to have broadband but switched years ago. Now it's the TV package. 
thanks. 

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