This discussion topic has been answered Discussion topic: Vacation Hold Service?
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Message posted on 23 Sep 2026 11:40 AM
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Does Sky offer a feature where you can put your broadband service on hold while you are away for a few months? I worked with a broadband provider in the US, and they offered a "Vacation Hold" service where they would cut off service to your home for the months you are away, but not cancel your service. While you away, they reduced the charge to a minimal fee which just kept your account active. At the end of the vacation hold period they would turn your service back on and resume normal billing. Anybody figure out if Sky offers this?
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Message posted on 23 Sep 2026 11:58 AM - last edited: 23 Sep 2026 01:07 PM
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UK ISPs don't do so because the wholesale network providing them with transit will charge them each month for the circuit whether or not data is being consumed within the subscription address.
Arrangements in the US may be different.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 23 Sep 2026 11:43 AM
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Re: Vacation Hold Service?
@James622 wrote:Does Sky offer a feature where you can put your broadband service on hold while you are away for a few months? I worked with a broadband provider in the US, and they offered a "Vacation Hold" service where they would cut off service to your home for the months you are away, but not cancel your service. While you away, they reduced the charge to a minimal fee which just kept your account active. At the end of the vacation hold period they would turn your service back on and resume normal billing. Anybody figure out if Sky offers this?
@James622 Sky don't offer anything like that, and I'm pretty certain no ISP in the UK does.
Message posted on 23 Sep 2026 11:44 AM
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Re: Vacation Hold Service?
@James622 There is no such service with sky, your only option would be to cancel provided you aren't in contract
Message posted on 23 Sep 2026 11:58 AM - last edited: 23 Sep 2026 01:07 PM
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UK ISPs don't do so because the wholesale network providing them with transit will charge them each month for the circuit whether or not data is being consumed within the subscription address.
Arrangements in the US may be different.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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