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This discussion topic has been answered Discussion topic: Vacation Hold Service?

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This message was authored by: James622

Vacation Hold Service?

Does Sky offer a feature where you can put your broadband service on hold while you are away for a few months? I worked with a broadband provider in the US, and they offered a "Vacation Hold" service where they would cut off service to your home for the months you are away, but not cancel your service. While you away, they reduced the charge to a minimal fee which just kept your account active. At the end of the vacation hold period they would turn your service back on and resume normal billing. Anybody figure out if Sky offers this? 


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This message was authored by: TimmyBGood Answer

Re: Vacation Hold Service?

Posted by a Superuser, not a Sky employee. Find out more

@James622 

 

UK ISPs don't do so because the wholesale network providing them with transit will charge them each month for the circuit whether or not data is being consumed within the subscription address.

 

Arrangements in the US may be different.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: daveNOS

Re: Vacation Hold Service?

Posted by a Superuser, not a Sky employee. Find out more

@James622 wrote:

Does Sky offer a feature where you can put your broadband service on hold while you are away for a few months? I worked with a broadband provider in the US, and they offered a "Vacation Hold" service where they would cut off service to your home for the months you are away, but not cancel your service. While you away, they reduced the charge to a minimal fee which just kept your account active. At the end of the vacation hold period they would turn your service back on and resume normal billing. Anybody figure out if Sky offers this? 


@James622 Sky don't offer anything like that, and I'm pretty certain no ISP in the UK does. 

This message was authored by: SKY1992bf

Re: Vacation Hold Service?

Posted by a Superuser, not a Sky employee. Find out more

@James622  There is no such service with sky, your only option would be to cancel provided you aren't in contract 


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This message was authored by: TimmyBGood Answer

Re: Vacation Hold Service?

Posted by a Superuser, not a Sky employee. Find out more

@James622 

 

UK ISPs don't do so because the wholesale network providing them with transit will charge them each month for the circuit whether or not data is being consumed within the subscription address.

 

Arrangements in the US may be different.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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