VIP Athletic

[Paul834]

Will the subscription just cancel. After the 12 months or do I need to contact Sky to remove the  subscription? Many thanks if anyone knows 

[PandJ2020]

Subscriptions do not automatically cancel.

[Paul834]

So ok thanks for that so I will have to ring Sky or text them before my subscription is near renewal date 

[PandJ2020]

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@Paul834 wrote:

So ok thanks for that so I will have to ring Sky or text them before my subscription is near renewal date 

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Yes.

[MarkGoldsmith]

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@Paul834 wrote:

So ok thanks for that so I will have to ring Sky or text them before my subscription is near renewal date 

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You need to cancel it via your Athletic account, Sky won't be able to cancel a subscription you have with another provider. When you use the free Athletic offer you create an account with the Athletic and use the discount code Sky provides to get the first year free, which is the reason the cancellation has to happen via the Athletic account you created to redeem the code. 

[Paul834]

Thanks for information 👍

[coficaerdydd]

I took out the Sky VIP offer and wanted to check how to cancel when the offer date passed. I went to The Athletic website to find out about cancellation and the link explained it has to be done via NY Times. I followed the link and opened the Subscription options, but there is no cancellation option there. I then asked NY Times how to cancel The Athletic subscription and their response was it had to be done via Sky. I assume you have to ring Sky?

[PandJ2020]

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@coficaerdydd wrote:

I assume you have to ring Sky?

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Yup, or possibly via the chat.

[coficaerdydd]

Tried the chat which was not that useful to be honest. One of the automated kind. I will ring and get a human instead!

[PandJ2020]

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@coficaerdydd wrote:

Tried the chat which was not that useful to be honest. One of the automated kind. I will ring and get a human instead!

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The chat here: https://www.sky.com/help/articles/cancel-sky-tv

Has always connected me to a human...