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Discussion topic: Urgent help I need my monthly bill explained!

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Aislingh
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This message was authored by Aislingh This message was authored by: Aislingh

Urgent help I need my monthly bill explained!

‎19 Feb 2025 12:29 PM

Im being charged €199 per month!  Before i cancel all I want this explained 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Urgent help I need my monthly bill explained!

‎19 Feb 2025 12:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@Aislingh 

As customers like you we can't see your bills. Have you compared the latest with last months and clicked on the blue arrow next to any unexpected amount.

 

Its usually because of the annual price increase or a discount coming to an end. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Urgent help I need my monthly bill explained!

‎19 Feb 2025 01:45 PM

Posted by a Superuser, not a Sky employee. Find out more

@Aislingh you can post an image,of your bill, if you wish, but make sure that any personally identifiable details, such as your Sky account number aren't included. 

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