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Discussion topic: still getting charged directly by Netflix

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This message was authored by EvelynRC This message was authored by: EvelynRC

still getting charged directly by Netflix

I recently started up with Sky and signed into Netflix via Sky but my usual payment has just been taken out of my bank account, direct by Netflix. I'm assuming I should have taken another step?

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This message was authored by caesarome This message was authored by: caesarome

Re: still getting charged directly by Netflix

Posted by a Superuser, not a Sky employee. Find out more

@EvelynRC 

If you haven't already then you need to activate Netflix via Sky as per this:


https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix


Doing so will tell Netflix that Sky will take over the billing.

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EvelynRC
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This message was authored by EvelynRC This message was authored by: EvelynRC

Re: still getting charged directly by Netflix

Thanks, I'll try this later when I get home and see how I get on. 👍

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