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Discussion topic: Unknown sky digital payment

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This message was authored by Chip7 This message was authored by: Chip7

Unknown sky digital payment

In my sky app its shows sky TV and broadband payments but not a sky digital payment that is on my bank statement that was not mentioned when ordered so what is the sky digital payment of £10.47 for?
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This message was authored by caesarome This message was authored by: caesarome

Re: Unknown sky digital payment

Posted by a Superuser, not a Sky employee. Find out more

Is there a reference number against this payment on your bank statement?

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Chip7
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This message was authored by Chip7 This message was authored by: Chip7

Re: Unknown sky digital payment

Yes there is the same as the sky TV one
This message was authored by GD1 This message was authored by: GD1

Re: Unknown sky digital payment

Posted by a Superuser, not a Sky employee. Find out more

@Chip7  On your Bill is there a breakdown of charges?  It should show each element of your subscription.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Chip7
Topic Author
This message was authored by Chip7 This message was authored by: Chip7

Re: Unknown sky digital payment

@caesarome sorry, checked again the sum of £10.47 has been setup as a direct debit but no money has gone out as yet and that sum is not displayed anywhere in my two bills
Chip7
Topic Author
This message was authored by Chip7 This message was authored by: Chip7

Re: Unknown sky digital payment

@GD1 sorry, checked again the sum of £10.47 has been setup as a direct debit but no money has gone out as yet and that sum is not displayed anywhere in my two bills
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