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Discussion topic: Unknown sky digital payment

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This message was authored by: Chip7

Message posted on ‎09 Nov 2024 07:33 PM

Unknown sky digital payment

In my sky app its shows sky TV and broadband payments but not a sky digital payment that is on my bank statement that was not mentioned when ordered so what is the sky digital payment of £10.47 for?
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎09 Nov 2024 07:45 PM

Re: Unknown sky digital payment

Posted by a Superuser, not a Sky employee. Find out more

Is there a reference number against this payment on your bank statement?

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This message was authored by: Chip7

Message posted on ‎09 Nov 2024 10:56 PM

Re: Unknown sky digital payment

Yes there is the same as the sky TV one
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Message posted on ‎10 Nov 2024 12:49 AM

Re: Unknown sky digital payment

Posted by a Superuser, not a Sky employee. Find out more

@Chip7  On your Bill is there a breakdown of charges?  It should show each element of your subscription.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎10 Nov 2024 02:43 PM

Re: Unknown sky digital payment

@caesarome sorry, checked again the sum of £10.47 has been setup as a direct debit but no money has gone out as yet and that sum is not displayed anywhere in my two bills
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This message was authored by: Chip7

Message posted on ‎10 Nov 2024 02:46 PM

Re: Unknown sky digital payment

@GD1 sorry, checked again the sum of £10.47 has been setup as a direct debit but no money has gone out as yet and that sum is not displayed anywhere in my two bills
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