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Discussion topic: Unhappy customer

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Avatar for Paula481
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This message was authored by: Paula481

Message posted on ‎02 Nov 2024 10:33 PM

Unhappy customer

Why am I being charged for Netflix premium? My contract with you is free basic Netflix. I had this problem Bedouin 14/10/24 and it was sorted out. Now it's happened again?????

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎02 Nov 2024 10:51 PM

Re: Unhappy customer

Posted by a Superuser, not a Sky employee. Find out more

@Paula481 

You are talking to other Sky customers here and not to Sky support.

 

If it has happened before then you will either need to do as before and contact Sky or put in a complaint:

 

https://www.sky.com/help/complaints

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