07 Jun 2023 08:27 PM
My mobile bills are not showing in my Sky account? When you send me a bill notification via text there's a link to View Bill, but when I click the link it shows my Sky TV bills but no mobile bills. If you go through the tedious online help it comes up with links to your mobile bill but non of them show the mobile bills only TV.
Anyone got any ideas 🤷♂️
07 Jun 2023 08:30 PM
Posted by a Superuser, not a Sky employee. Find out moreIf your mobile bill isn't showing then have you linked your account to your Sky ID as per this:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
09 Jun 2023 05:12 PM
This may well be the answer but......
09 Jun 2023 05:20 PM
Posted by a Superuser, not a Sky employee. Find out moreI take it you are seeing that error when you try to link it ?
09 Jun 2023 07:52 PM
Yep, Click link then fill out the account details and last few digits of account number then submit. Tried it a few times but will have another go tomorrow 🤷♂️
09 Jun 2023 08:08 PM
Posted by a Superuser, not a Sky employee. Find out moreWe can get you some help tomorrow from Sky's messaging team if you want, that help will be a (not live) chat via this website so do you want Sky to contact you about this ?
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