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Discussion topic: Unable to progress checkout

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This message was authored by: williamparky

Unable to progress checkout

When I go to the Sky Stream buy page, select the base package and hit continue I am taken to the following blank page: https://www.sky.com/glass/buy/streamundefined 

and am unable to progess any further as nothing loads, no error just a white screen. This is the same on web in multiple different browsers and though the My Sky phone app same issue. 

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This message was authored by: caesarome

Re: Unable to progress checkout

Posted by a Superuser, not a Sky employee. Find out more

@williamparky 

You will have to call to get the order placed instead.

 

https://www.sky.com/help


Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

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This message was authored by: williamparky

Re: Unable to progress checkout

No thanks, if they want a sale they need to fix their website. 

This message was authored by: toerag

Re: Unable to progress checkout

Never has it been so hard to exchange money for a product. [removed]

 

Moderator Actions: Removed inappropriate language 

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