Unable to link my skymobile to my skyid account

[NannyKK]

I have been a skytv customer for many years and have now taken out a skymobile sim only contract and was told i need to link the accounts from the email.  When I try to do this i keep getting an error messaage telling me to try again.  I have attempted to do this several times now and it still doesnt work.  Please could someone help with this.

Many thanks

K

[Mr+Flibbles+86]

Hi there @NannyKK, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @NannyKK. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks