Trying to link sky ID

[Ollie2600]

HI I'm trying to link my sky id so i can access broadband shield but it says it can't gind my postcode depsite my postcode being on the emails that sky sends me? ANy help advised please 

Thanks 

[Tom-W19]

Hi @Ollie2600 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147