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Discussion topic: Transfer the account to my name

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This message was authored by Shekainah This message was authored by: Shekainah

Transfer the account to my name

To change or transfer to my name the sky acct. because its in my X husband name.


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Transfer the account to my name

Posted by a Superuser, not a Sky employee. Find out more

@Shekainah 

Sky don't allow for such changes. Your ex woukd have to cancel the subscription, return all loaned equipment, then you take out a subscription in your own name. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Transfer the account to my name

Posted by a Superuser, not a Sky employee. Find out more

@Shekainah 

Sky don't allow for such changes. Your ex woukd have to cancel the subscription, return all loaned equipment, then you take out a subscription in your own name. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Shekainah
Topic Author
This message was authored by Shekainah This message was authored by: Shekainah

Re: Transfer the account to my name

But the lady that I talked told me not to cancel it because have charge. So she advised me to call to the number, to connect me in Wing back team.. not sure.. but its so hard bcoz sent to me only text messages. What I need to do?

Shekainah
Topic Author
This message was authored by Shekainah This message was authored by: Shekainah

Re: Transfer the account to my name

In my X husband name, but the card that using for payment.. is already mine.. Thanks

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Transfer the account to my name

Posted by a Superuser, not a Sky employee. Find out more

@Shekainah 

If the account is in you ex's name you cannot cancel. Only the account holder can cancel. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Transfer the account to my name

Posted by a Superuser, not a Sky employee. Find out more

@Shekainah 

Your ex may not be able to cancel at the moment if still in a minimum term deal. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Shekainah
Topic Author
This message was authored by Shekainah This message was authored by: Shekainah

Re: Transfer the account to my name

Okies.. 😊 

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