The huge price increase

[Pompeychick44]

Does anyone else find they are going to have to lose their sky due to the huge price increase or am I the only one been a sky customer a while found customer services very unhelpful just wondered if I was alone in this ?

[Dazzasky]

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@Pompeychick44 wrote:

Does anyone else find they are going to have to lose their sky due to the huge price increase or am I the only one been a sky customer a while found customer services very unhelpful just wondered if I was alone in this ?

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Personally no but if it's too much for you then you should cancel and look for cheaper alternatives @Pompeychick44 with all of the different streaming services out there you could save yourself a small fortune. 

[oj01]

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@Pompeychick44 wrote:

Does anyone else find they are going to have to lose their sky due to the huge price increase or am I the only one been a sky customer a while found customer services very unhelpful just wondered if I was alone in this ?

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@Pompeychick44 A 'huge' price increase normally suggests that your minimum term discount has ended and you've reverted to full list price. In which case you should contact Sky to negotiate a new deal.

If you're referring to the annual April price increase, however, then there's not a lot you can do if you are in contract as you agreed to it when you signed up. 

[Ecosse]

I've never once "just take" the proposed increase at any time from Sky, or the likes of BT.  I always call them up and we re-negotiate the deal.

Remember, you're never in the contract for your base price with Sky, you're in contract for the/any discounts.  You're unable to impact annual increases - linked to the likes of RPI, but you can have an impact on the current discounts.

I called up when I got the email, and within 5 minutes the increases had evaporated into zero thanks to renegotiating discounts.

I'd try again, I told them I was dropping the lot and things changed.

[Robert.b]

Have just got off the phone to very unhelpful sky and basically I am stuck as I am in contract for another year. Price has gone from £83 to £105. Told to ring back in April when they may have some deals. 

Is it me or when I get through to the call center in India(I assume its India) they are  very much less helpful than their UK based center I tend to get if I call in business hours?

More money down the drain!

Rob