The contractt that I agreed to was £64 per month. Why are you charging me £73.50? Please correct

[Chris500]

I agreed to a contract at £64 per month.  You are charging me £73.50.  Please correct your error and refund the overcharges

[Mark39]

Welcome to the Community @Chris500  Just so you know, we're mainly a customer Community and it's unlikely that Sky will reply to your post.

When did you sign up? Sky don't do fixed price contracts - it's your discounts that are fixed for the duration of your minimum term. There's an annual price increase.

[caesarome]

---

@Chris500 wrote:

I agreed to a contract at £64 per month.  You are charging me £73.50.  

---

@Chris500 

What does the following months bill show because if you have only just started a new contract then this first bill might cover more than the usual 4 weeks  so hence the extra charge on this bill.

[Chris500]

This the third month

[caesarome]

You are going to need to call them.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

[Mark39]

---

@Chris500 wrote:

This the third month

---

Some customers are seeing the annual price increase levied in July. That's likely to be the case for you if you gained 'price protection' (not liable for the April increase) as a result of when you signed up.