Discussion topic: Termination fees
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Message posted on 04 Feb 2026 02:53 PM
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Termination fees
Sky let me down "BIG TIME" and so I recently jumped ship and signed up for EE. EE are paying my termination fee of £133.44 BUT! They require an invoice from Sky which I have BUT! It does not have my full home address on which is an EE requisite. Obtaining this small item is like pulling teeth. After numerous phone calls asking, I am absolutely nowhere 😡😡😡
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Message posted on 04 Feb 2026 03:10 PM
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Re: Termination fees
@Mickey67 wrote:Sky let me down "BIG TIME" and so I recently jumped ship and signed up for EE. EE are paying my termination fee of £133.44 BUT! They require an invoice from Sky which I have BUT! It does not have my full home address on which is an EE requisite. Obtaining this small item is like pulling teeth. After numerous phone calls asking, I am absolutely nowhere 😡😡😡
Sky typically won't provide anything other than the standard bill. (Most providers are like this as they are unwilling to take the time to deal with these custom requests as most providers switching credit schemes have different criteria).
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Message posted on 04 Feb 2026 08:17 PM
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Re: Termination fees
@Mickey67 wrote:
Sky let me down "BIG TIME" and so I recently jumped ship and signed up for EE. EE are paying my termination fee of £133.44 BUT! They require an invoice from Sky which I have BUT! It does not have my full home address on which is an EE requisite. Obtaining this small item is like pulling teeth. After numerous phone calls asking, I am absolutely nowhere 😡😡😡
A downloaded pdf copy of your bill should include your full address. Mine does.
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