Talk to a human

[pat+elders]

For 4th time of trying how do you get passed the robot to speak to a human who can help with my contract it's a joke

[GD1]

@pat+elders  There is no way to get past the IVR, if you tell the community what the issue is we may be able to help.

[Daniel0210]

@pat+elders 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[pat+elders]

Thank you for that will give it a try