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Discussion topic: TV contract ended . Better deal ?

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This message was authored by: markbike

TV contract ended . Better deal ?

My current contract has just ended . Sky Q, Ultimate TV,  Kids . Offer is £65 per month 

New customer offer Essential TV, Sky Spprts (dont really want) , TNT Sport (really want for cycling) is £55

 

Can I switch to this without going through the whole cancellation and starting again ?

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This message was authored by: SKY1992bf

Re: TV contract ended . Better deal ?

Posted by a Superuser, not a Sky employee. Find out more

@markbike  No you can't and you won't qualify for it either by cancelling as you have to be away from sky for 18 months before sky see you as a new customer any earlier you will be seen as a returning customer 

 

note sky are also wise to the trick of signing up under a different first name with the same surname at the same address and will block any attempt to do so 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: markbike

Re: TV contract ended . Better deal ?

Thanks

Fair enough on the new customer trick. I guess if they really do want me to stay a customer after 19 years, then the deal should be as good as a new customer, given there are lots of alternatives nowadays . I'll give them a call  

This message was authored by: NickNewark

Re: TV contract ended . Better deal ?

Posted by a Superuser, not a Sky employee. Find out more

@markbike give VirginMedia try if it's an option, they have some decent joining deals. 

This message was authored by: SKY1992bf

Re: TV contract ended . Better deal ?

Posted by a Superuser, not a Sky employee. Find out more

@markbike wrote:

Thanks

Fair enough on the new customer trick. I guess if they really do want me to stay a customer after 19 years, then the deal should be as good as a new customer, given there are lots of alternatives nowadays . I'll give them a call  


@markbike You benefitted from a new customer offer 19 year's ago expecting anywhere near the same now as an existing customer is unrealistic 

 

so the choice is to try and negotiate a price you can realistically afford without expecting to much of a discount or vote with your feet and switch to a different provider where you will find yourself in the same position in 18/24 months time 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: NickNewark

Re: TV contract ended . Better deal ?

Posted by a Superuser, not a Sky employee. Find out more

This I think is a sign of the times we are living in, if people can benefit from cheaper prices for 18 months, many will swap and switch about. It's not something I'm happy about doing, but in the current climate, it's like other household bills (insurance for one) there's very little or no loyalty for staying. 

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