Was losing the will to live with Sky. 4 calls with promises made to call back without call back. Resort then to live chat on Sunday which after about an hour and half finally got the deal over the line with a discounted rate Was told contract would come through as standard then discounts would be applied to billing within 48 to 72 hours. Has it happened? Of course it hasnt. I call up today and guy says he has to go away and review the chat🙄 He will call back by 12. What are the odds of this? Right now we have a contract at a price we didnt agree too. I did screenshot the live chat so I have evidence of the agreed amount. What can I do to sort this? Do I call Retentions/Cancellations or who? Any help would be very much appreciated as expecting us to pay nearly £200 a month for tv and broadband is crazy.
