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This message was authored by: Skyshare

Subscription confusion

I am confused about payment dates, I have a Sky Stream sub with a Sky Sports F1 sub

 

Latest bill shows

Sky Essental TV period covered 3rd Nov to 2nd Dec

Sky Sports F1 period covered 12th Oct to 11th Nov

 

Next predicted bill shows

Sky Essential TV  3rd Dec to 2nd Jan

Sky Sports F1  12th Nov to 11th Dec

 

I intend to cancel the F1 soon as the last race is on 6th Dec.   If I cancel now will it be active to 6th Dec?  The above implies I am paying a month ahead for Sky Stream but a month behind for Sky F1 so if I cancel now it will not cover to 6th Dec?

 

thanks

 


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This message was authored by: PandJ2020 Answer

Re: Subscription confusion

Posted by a Superuser, not a Sky employee. Find out more

There's a notice period of 31 days for subscription cancellations.  (So if you cancel today F1 will end 12 December)

 

Billing will adjust accordingly.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Subscription confusion

Posted by a Superuser, not a Sky employee. Find out more

There's a notice period of 31 days for subscription cancellations.  (So if you cancel today F1 will end 12 December)

 

Billing will adjust accordingly.

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

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This message was authored by: Skyshare

Re: Subscription confusion

Thanks, but I don't think that has worked.  I cancelled it and it now says it ends today.  The estimate for December does not now include the F1 payment

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