0

Discussion topic: Streaming TV package payments

Reply
This message was authored by: Crooky3

Streaming TV package payments

Hi

 

I've been trying to get through to sky by phone without any luck.

 

I have a payment of £52.50 needs paying tomorrow and I'm little short on funds right now until next Wednesday when I get paid.

 

Is it possible to get a payment extension/promise to pay without losing services, I live off my pension and put the wrong payment dates in when signing up

 

Thanks

Reply

All Replies

This message was authored by: SKY1992bf

Re: Streaming TV package payments

Posted by a Superuser, not a Sky employee. Find out more

@Crooky3  If tomorrow is first attempt at taking payment and it fails sky will try again 10 calendar days later so you should be ok

 

don't be tempted to make a manual payment unless sky requests you to 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: caesarome

Re: Streaming TV package payments

Posted by a Superuser, not a Sky employee. Find out more

Do you pay by a direct debit @Crooky3 because if so this applies:

 


@SKY1992bf wrote:

@Crooky3  If tomorrow is first attempt at taking payment and it fails sky will try again 10 calendar days later so you should be ok

 

don't be tempted to make a manual payment unless sky requests you to 


If you pay by a card payment then it might be that your services are suspended until you make a manual payment to clear this bill and set up the card payment again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply