Still waiting for sky bill

[Nigel441]

I'm still waiting for my sky bill to come through the post and it supposed to be payed on the 27th July so don't know what to do

[SKY1992bf]

@Nigel441  Have you opted in to paper billing (which is additional cost) otherwise billing is online only see the link below for your online bill 

https://www.sky.com/myaccount/bill

you should be able to make payment using the appropriate service on the link above 

[Nigel441]

Yes I'm still on the list for bill in the post but haven't received anything yet 

[caesarome]

@Nigel441 

Is your bill not usually paid by a direct debit ?

[DaveDrizen]

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@Nigel441 wrote:
I'm still waiting for my sky bill to come through the post and it supposed to be payed on the 27th July so don't know what to do

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If you can log in to the Sky.com web site if you cab lig in to your account in there and you can see your bill on there under "bills  and payments"

sorry did not read the other post, in that case just use the link in that to view your bill.

[Nigel441]

Still haven't received my sky bill in the post so how am I going to pay it when I haven't got anything

[Daniel0210]

@Nigel441 

You should still have a direct debit or continuous card payment set up as per the T's  and C's you've agreed to. 

[caesarome]

@Nigel441 

You pay by Sky taking it automatically from you via the payment details you supplied when the order was placed as there is no need to make any manual payments yourself.

Each paper bill you receive you a charged a small fee for so if you can you can print your own bills each month by downloading it via here:

https://www.sky.com/bill/tv-broadband-talk

If needs be you can also turn off paper bill via this link as well.

[Daniel0210]

@Nigel441 

No need for a new thread. Your last post has been moved into your original thread to provide some background. 

[Nigel441]

No I don't do it by direct debit thay should be sending a postal bill so we can pay it a post office but thay haven't yet

[caesarome]

@Nigel441 

Are you able to print your own bills each as it will be a copy of what is sent via the post.

[MarkGoldsmith]

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@Nigel441 wrote:
No I don't do it by direct debit thay should be sending a postal bill so we can pay it a post office but thay haven't yet

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Unfortunately the T&Cs do state that a continuous payment method needs to be setup on your account, be it a direct debit or card details that Sky will use to automatically collect the billed amount.

However all bills are available online to check a couple of weeks before the payment date at sky.com/bill  

[Mark39]

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@Nigel441 wrote:
I'm still waiting for my sky bill to come through the post and it supposed to be payed on the 27th July so don't know what to do

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Have you asked Sky about it?

[Nigel441]

Where about is the paperless bill on my sky app because I can't find it

[Mark39]

@Nigel441 I've added your latest new thread to the one you were previously using.

@caesarome explained in a previous reply where you can find your bill. Here's a copy of the link: https://www.sky.com/bill/tv-broadband-talk