Speaking to an advisor

[Busybee84]

How do I actually talk to an advisor? I keep getting automated messages 

[Mark39]

What's the nature of the messages? Are your services restricted? If so you'll be automatically diverted to a request for payment.

[Busybee84]

Yes they are restricted so I need to to speak to someone 

[Mark39]

It's Sky's policy to request payment if you're in arrears. Once you pay what Sky believe to be outstanding, you'll be able to speak to an adviser.

You could try calling from a number not linked to your account which sometimes works.

Alternatively can we advise you here?

[ChaosDruid]

I had same problem and tried this and I eventually spoke to someone