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Discussion topic: Sky

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This message was authored by John1510 This message was authored by: John1510

Sky

I have paid my till a few hours ago but my sky and broadband hasn't came back on, how long will this take?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

@John1510 

You might have to wait until Monday now as the banks don't usually process financial transactions like the payment you made at the weekend. Make sure you have also setup your monthly payment method as this needs to be done as well before your services are restored.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

Have you re-setup your direct debit or monthly card payment as well.?

John1510
Topic Author
This message was authored by John1510 This message was authored by: John1510

Re: Sky

I already have a direct debit in place

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

As your services have been restricted, it will have been cancelled. You need to set it up again.

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