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This message was authored by: Ka52

Sky tv

My sky tv packages have been restricted as I didn't pay the bill but once I've paid the bill which was last year in October time when it went to a debt collect my sky hasn't come back once since but the said it would 


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This message was authored by: SKY1992bf Answer

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Ka52  once sky send debts to collect agency's they effectively cancel and close your account 

 

so even after clearing the debt which you are still liable to do so sky can withhold services 

 

the only thing you can do is contact sky and see if they will allow you to resubscribe which they aren't obliged to permit 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Ka52  once sky send debts to collect agency's they effectively cancel and close your account 

 

so even after clearing the debt which you are still liable to do so sky can withhold services 

 

the only thing you can do is contact sky and see if they will allow you to resubscribe which they aren't obliged to permit 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Reply
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