Sky promotions scam

[Gw13]

Just had a call from sky promotions offering me 40% off my current packages for paying my bills on time!!!
I pushed when being asked security questions and then asked his name which he gave as Oscar James.

After more pushing he hung up on me.

[Mark39]

It's unlikely to have been a genuine Sky call. An offer of a 40% discount is much more likely to have come from a scammer. Did you give him any personal information?

[Daniel0210]

@Gw13 

No. You just had a call saying they were Sky Promotions. It's a regular ploy used by scammers. 

They try to obtain sufficient details so that they can order an expensive mobile phone under your details which subsequently gets sent to your address. The scammers then recontact you saying they've made a mistake and to send it to a (non Sky) address. They then have the device and you have the bill.

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

See this link for the advice from Sky

https://www.sky.com/help/articles/account-takeover

[caesarome]

@Gw13 

Other advise on such scam calls can be found here:

https://www.sky.com/help/articles/sky-scams-help

[Melanie+Atkinson]

Me too.

i did give my e mail. I can confirm that it came from

Sky promotions

[ChrisR5]

We had a call purporting to be Sky Promotions saying they would reduce our bill to £66 for 12 maths, no new contracts, just a reward for being a long standing customer. I was then passed to man, both sounded Indian, who said that they'd had some technical problems?? and wanted to give me an iPad or a Samsung tablet as compensation. The only info I offered was my email and postcode, no passwords, Sky account number or bank details.  Told me someone would ring me back to help me through the app to access my free gift! A quick google search brought me to this page so when we were rung back I told him I wasn't interested in the scam and hung up.  Thanks for all the info. 

[caesarome]

@ChrisR5 

That is a scam that is very common as it is designed to capture your accounts details as per this:

https://www.sky.com/help/articles/account-takeover

Even though you have given them no passwords I would still change your password and keep an eye on your Sky account.

[Sj73]

I too had a call yesterday from Sky Promotions telling me that my monthly payment would come down to £56 and they seemed to have a lot of background information about me!!!!

 I kept on saying it was a scam, but for some stupid reason I gave out my email and physical address, which I am kicking myself about now!!

 I had to claim a free iPad or something else for the discount to apply, but in the end they hung up on me!!

 I reported it to Sky straight away and have changed my password as well.

[Daniel0210]

@Sj73 

The first red flag should have been if they didn't ask you for your telephone password, or if you gave an incorrect password on purpose they didn't challenge it. 

[TimmyBGood]

---

@Sj73 wrote:

 I had to claim a free iPad or something else for the discount to apply

---

That's never going to be the case for any legitimate offer: what they are after is enough details to be able to place their own orders which appear to be coming from you.