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Discussion topic: Sky payment recieved of £89.42 - dont know why?

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Message posted on ‎24 Apr 2025 02:10 PM

Sky payment recieved of £89.42 - dont know why?

Recieved £89.42 into my bank account but don't know why?  Can anyone shed any light?

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Message posted on ‎24 Apr 2025 02:16 PM

Re: Sky payment recieved of £89.42 - dont know why?

Posted by a Superuser, not a Sky employee. Find out more

@SteveH14 

Have you cancelled a subscription in the last couple of months and it's a reimbursement of overpaid bills? Have you checked your Sky bills online?


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This message was authored by: SteveH14

Message posted on ‎24 Apr 2025 02:20 PM

Re: Sky payment recieved of £89.42 - dont know why?

As far as I can tell I have not cancelled anything and my bills are as expected.

 

Thanks

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Message posted on ‎24 Apr 2025 04:00 PM

Re: Sky payment recieved of £89.42 - dont know why?

Posted by a Superuser, not a Sky employee. Find out more

@SteveH14 

Have you made any changes to your package recently ?

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Message posted on ‎24 Apr 2025 04:12 PM

Re: Sky payment recieved of £89.42 - dont know why?

Posted by a Superuser, not a Sky employee. Find out more

@SteveH14  Have you checked your bills as advised, they should show why the refund occured?

 

As we can't see your bills or account we can't tell you why you got a refund.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎26 Apr 2025 02:58 PM

Re: Sky payment recieved of £89.42 - dont know why?

Thanks for people's suggestions.

 

I have made no changes to my subscription.

 

My bills appear exactly as usual with no reference to the refund.

 

I guess I will have to wait and see if something appears in a future statement / bill. 

 

Thanks again.

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Message posted on ‎26 Apr 2025 04:16 PM

Re: Sky payment recieved of £89.42 - dont know why?

Posted by a Superuser, not a Sky employee. Find out more

Does anything appear on last months bill that maches the refund amount ?

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