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Discussion topic: Sky increase from £66 to £93.50 since March

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This message was authored by oldAM This message was authored by: oldAM

Sky increase from £66 to £93.50 since March

Sky Tv account has spiraled whilst I was unwell during the summer from £66 in March to £93.50 in July, just checked my bank account

today for that shock!!   In our 80`s so difficult to pay this increase. Can anyone help please.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky increase from £66 to £93.50 since March

Posted by a Superuser, not a Sky employee. Find out more

@oldAM 

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky increase from £66 to £93.50 since March

Posted by a Superuser, not a Sky employee. Find out more

Most likely because your discounts have expired. Give Sky a call and see if you can agree a new discount offer with them to reduce your bill.

oldAM
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This message was authored by oldAM This message was authored by: oldAM

Re: Sky increase from £66 to £93.50 since March

Thank You both I will do that.

This message was authored by Steven+S This message was authored by: Steven+S

Re: Sky increase from £66 to £93.50 since March

Hi, I assume that an applied discount has now come to an end. It's time to call SKY and see if they will apply a further discount if you take out new agreement. If you do it's worth noting the start and end date so you can be prepared to negotiate as the end approaches. Money is tight enough but things like this creep up on you so plan ahead. 

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