21 Nov 2024 07:58 PM
Sky Tv account has spiraled whilst I was unwell during the summer from £66 in March to £93.50 in July, just checked my bank account
today for that shock!! In our 80`s so difficult to pay this increase. Can anyone help please.
21 Nov 2024 08:00 PM
Posted by a Superuser, not a Sky employee. Find out moreThis might help to explain it:
https://www.sky.com/help/articles/been-overcharged
It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.
If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:
21 Nov 2024 08:01 PM
Posted by a Superuser, not a Sky employee. Find out moreMost likely because your discounts have expired. Give Sky a call and see if you can agree a new discount offer with them to reduce your bill.
21 Nov 2024 09:59 PM
Thank You both I will do that.
21 Nov 2024 10:12 PM
Hi, I assume that an applied discount has now come to an end. It's time to call SKY and see if they will apply a further discount if you take out new agreement. If you do it's worth noting the start and end date so you can be prepared to negotiate as the end approaches. Money is tight enough but things like this creep up on you so plan ahead.
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