Equipment Return Terms

[Jane+thackstone]

They sent out a new skyQ mini box and the ups driver took the old 1 put it into the box and sealed it and now sky keep asking me to return their equipment

[caesarome]

@Jane+thackstone 

All you can do now is to call Sky and explain what has happened.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.