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Discussion topic: Sky help requests

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Avatar for Sde26
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This message was authored by: Sde26

Message posted on ‎09 Jul 2025 02:38 PM

Sky help requests

Keep getting text messages telling me there's an update to my help request and then it just displays an error screen, been happening for over a week now 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Jul 2025 02:41 PM

Re: Sky help requests

Posted by a Superuser, not a Sky employee. Find out more

@Sde26 

What help request? Where are you seeing this error screen? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: caesarome

Message posted on ‎09 Jul 2025 04:01 PM

Re: Sky help requests

Posted by a Superuser, not a Sky employee. Find out more

@Sde26 

Are you seeing an opps error message ?

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Avatar for RAC25
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This message was authored by: RAC25

Message posted on ‎23 Jul 2025 06:14 AM

Re: Sky help requests

Same, and it keeps on having an error message for me, can't open it.

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Avatar for Jazz02
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This message was authored by: Jazz02

Message posted on ‎28 Jan 2026 09:41 AM

Re: Sky help requests

I've just received that same message today.  No idea what it means????????

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