Discussion topic: Sky customer service accountability
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Message posted on 20 Sep 2024 02:44 PM
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Sky customer service accountability
I've tried to get sky to sort my account out 5 times everytime the advisor promises to phone me back but never does, I ordered a sky glass tv from the sky pop up shop in trafford centre and since then my sky account won't work it's locked me out of sky vip and paramount. I've tried to make a complaint but just get hung up on and can never get through to a human without waiting for hours. Any ideas or help to get someone at sky to talk to sort everything out as thinking getting solicitors involved to get glass taken out and sky shut down if they won't even help sort out their mistakes!!! For reference I've being trying to sort since may !!
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Message posted on 20 Sep 2024 02:51 PM
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Re: Sky customer service accountability
This link explains how to make a complaint
https://www.sky.com/help/articles/how-to-make-a-complaint
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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