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Discussion topic: Can box set be removed and keep everything else?

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This message was authored by: Anthony2024

Can box set be removed and keep everything else?

I've been with sky for 16 years. 

And I'm paying just over a £123 A month

 

TV

Box Sets £47.75

 

Sky Multiscreen £15.00

 

Broadband

Sky Fibre Max £41.75

 

Talk

Sky Talk Line Rental, £18.99

 

Total bill £123.49

 

I do not want sky box sets never watched anything on there 

Can it be taken off and keep everything else?

I would like to keep sky fibre max. 

And multi-screen.

 

I am not sure what package I am on maybe.

a legacy package?

The only thing I ever changed was to have faster internet which was a few years ago.

Any help or do I have to actually contact sky?

 

 

 

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This message was authored by: caesarome

Re: Can box set be removed and keep everything else?

Posted by a Superuser, not a Sky employee. Find out more

It does appear that you are on an old package as boxsets itself is no longer a package and in your case it doesn't just give you access to the boxsets it is giving you access to the entertainment channels.

 

You might be able to save yourself someone money by calling Sky and changing this package to the Sky Signature one which is the default package and also actually give access to boxsets.

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This message was authored by: Anthony2024

Re: Can box set be removed and keep everything else?

Update:

I managed to get through When they're automated system asks how can we help you?

I just said cancel my contract, and then they put me through to a real person,nice. But his Indian accent was a bit strong to understand everything.

But I think it all worked out in the end. Fingers crossed.

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