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Discussion topic: Sky credit account

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This message was authored by Steven07707 This message was authored by: Steven07707

Sky credit account

Hi 

 

So my sky mobile bill was due over the Christmas period 2022 and the day fell on a bank holiday, sky was late taking payment so I paid it manually.. (ended up paying twice) but now my account is in credit. Does this mean I don't have to pay next month's bill it will be taken from my account credit?

 

Thanks guys 😁

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky credit account

Posted by a Superuser, not a Sky employee. Find out more

@Steven07707 wrote:

Does this mean I don't have to pay next month's bill it will be taken from my account credit?

 


That is correct @Steven07707 , the payment you made should appear as a credit which will be used to pay your next bill. As you have a payment method setup then you don't need to make a payment as it will be taken automatically and as you have found when your billing date falls on the weekend or a Bank Holiday then this can see the payment being taken a few days later.

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Steven07707
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This message was authored by Steven07707 This message was authored by: Steven07707

Re: Sky credit account

Thank you very helpful ☺ 

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