Sky cancelled, products returned and still being billed.

[greengraph]

I have cancelled all my SKY products and returned my SKY Q box. The cancelation date was the 7th of November. I would return my router if SKY sent me a second return box. Sky need to check their records and stop sending me threatening emails!!

[Mark39]

It's your responsibility to,return Sky's equipment. Either call to ask for additional packaging to be sent to you, or you could use your own: https://www.sky.com/help/articles/return-tv-broadband