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Sky asking for info

Cal18
Level 1

Sky asking for info

Message contains a hyperlink

Through the Sky Assitant I was trying to see why I can't swap my phone with them. They asked me to do a security check for the first 2 characters of my password which  I did. They said it was incorrect and told me to try agian and sent through a different link. This time for chracters of my  mothers maiden name. Again said it was wrong and try again. This time for the last 4 digits of my credit card, which I thought was too much. Especially since my credit card isn't linked and I am on DD.

 

This is the web address too which is also suspicous  

https://z2.idavid.liveperson.net/ZwKqUgOvlcMXiBoAAIPk

1 REPLY 1
Mark39
Level 16

Re: Sky asking for info

If you accessed the Assistant via the Sky.com website, I would say they're genuine.