Sky VIP rewards

[Lucy168]

Where can I provide feedback regarding sky vip rewards?

[caesarome]

@Lucy168 

What reward is it ?

[Lucy168]

The paramount plus 1 year subscription. I am no longer a subscriber but this is only for new customers and for me this doesn't feel fair for my loyalty to sky. 

[caesarome]

@Lucy168 

Are you a Sky TV customer as it isn't clear if you are or not ?

[Lucy168]

Yes been with sky many years etc, it's in their T&C's about being with paramount before so not eligible , I just want  to provide my feedback/ disappointment as a sky vip-er as not a current subscriber to paramount but I felt this was a really decent reward for once.

[caesarome · Accepted solution]

This link explains how to make a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

[lettice]

Often with a third party app renew offer, a new offer mentions non returning customers only.

So, in this case it would be Paramount, not Sky only allowing returning customers to use their app after either an introduction week or so trial or a previous longer free offer.

That being the case, even if the offer appears on Sky VIP.

The Apple TV+ offers in Sky VIP are the only ones I'm aware of that allow returning customers to take up an offer.

[Ricksta88]

When i go to my rewards the vue cinema tickets ain't coming up and I have the sky cinema package. Can anyone help