Sky VIP email registration

[Juliebum]

I am trying to register for competitions & cinema tickets on SKY VIP, but it keeps telling me my email is already registered. Even when it's my first attempt for that event. Any ideas on how to resolve this?

[Mr+Flibbles+86]

Hi there @Juliebum, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147