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Discussion topic: Sky VIP downgrade

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silkfm2002
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This message was authored by silkfm2002 This message was authored by: silkfm2002

Sky VIP downgrade

‎24 Dec 2024 08:29 AM

I've just renewed my TV and broadband contract. I've logged in to find that my number of "loyalty" years in my account has reduced from 15ish to 6! Any ideas how I can this reinstated?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP downgrade

‎24 Dec 2024 10:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@silkfm2002 

It might be worth registering a complaint:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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