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Discussion topic: Sky Returns Harassment

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John+P
Topic Author
This message was authored by John+P This message was authored by: John+P

Re: Sky Returns Harassment

I gave all my Sky details including my account number to one of the Sky Superuses and I also gave them the Bar Code number that is shown on my proof of posting. This information was then escalated to a Sky expert. 
I will keep on using the community post for as long as it takes to get this matter sorted out. I have tried calling Sky, only to get an automated voice giving me options that do not apply to my problem. If you have a telephone number that will get me speaking to a human being then please let me have it. Thank you

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Returns Harassment

Posted by a Superuser, not a Sky employee. Find out more

So to confirm @John+P you did after all respond to the chat bubble on here, if so we can ask them to make contact again for an update it for want ?

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John+P
Topic Author
This message was authored by John+P This message was authored by: John+P

Re: Sky Returns Harassment

Yes please do contact them again.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Returns Harassment

Posted by a Superuser, not a Sky employee. Find out more

@John+P 

I have alerted them again for you, so like last time look out for the chat bubble where you can then talk to them.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky Returns Harassment

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @John+P to chat.

This message was authored by Anii2353 This message was authored by: Anii2353

Re: Sky Returns Harassment

i agree with you sky is using this kind of harassment with old customer.same thing happened with me it's been two years since I have returned all to and broadband and out of no where they send me bill of £110 after 2 years .

thus is the so cheap way to deal with old customers.

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