@peter-marlow+1966 wrote:
If you are already paying for Netflix and you are now having it as part of your sky subscription, you will need to contact Netflix yourself an cancel your account with them or you could end up paying for Netflix twice a month
Thats not true at all, there should be no need to contact Netflix.
@stelliosbrown23 Once your sky device arrives, you just need to follow the steps here: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix. These steps will guide you through linking your Sky and Netflix accounts together. The linking process allows you to keep your exisitng Netflix account and what happens is that Netflix are informed that the billing of the account is handled by Sky, so Netflix will stop billing you for that account.
Sky Stream, Sky Glass Air and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
