0

Discussion topic: Silent calls

Reply
This message was authored by: FortyTwo2

Silent calls

I left Sky a year ago.  For the past week I have had calls every day sometimes twic a day [removed]. and when I answer nobody speaks and then it goes down.  A serach of google tells me that this numbe is a 'genuine' sky number??  

Any ideas?

 

Moderator notes: Removed number

Reply

All Replies

This message was authored by: Daniel0210

Re: Silent calls

Posted by a Superuser, not a Sky employee. Find out more

@FortyTwo2

Possibly Sky trying to entice you back. If you're not interested just block the number. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: MightyQuinn

Re: Silent calls

Posted by a Superuser, not a Sky employee. Find out more

@FortyTwo2 wrote:

I left Sky a year ago.  For the past week I have had calls every day sometimes twic a day [removed]. and when I answer nobody speaks and then it goes down.  A serach of google tells me that this numbe is a 'genuine' sky number??  

Any ideas?


Hi @FortyTwo2   More likely scammers spoofing Sky's telephone number. Sky would not be calling you every day!

This message was authored by: Mark39

Re: Silent calls

Posted by a Superuser, not a Sky employee. Find out more

@FortyTwo2 I agree with @Daniel0210. This is most likely the outbound sales team trying to make you an offer to come back. In many companies ( I don't know if it's the same with Sky) the call is generated by an automated call dialler and only passed to an adviser when you answer. Possibly some sort of technical problem is preventing the call connecting properly.

Reply