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Discussion topic: Showing paid but hasn’t been taken out of bank

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This message was authored by Ch30 This message was authored by: Ch30

Showing paid but hasn’t been taken out of bank

On my app it's showing paid but the money hasn't been taken out of my bank 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Showing paid but hasn’t been taken out of bank

Posted by a Superuser, not a Sky employee. Find out more

That's fine, that's means Sky have requested the payment. The payment request isn't always immediate though and can take several hours for the request to be processed and for the money to come out of your account. Further delays often occur on weekends and bank holidays as well. I bet the money will leave you account within the next 24 hours.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Showing paid but hasn’t been taken out of bank

Posted by a Superuser, not a Sky employee. Find out more

That's fine, that's means Sky have requested the payment. The payment request isn't always immediate though and can take several hours for the request to be processed and for the money to come out of your account. Further delays often occur on weekends and bank holidays as well. I bet the money will leave you account within the next 24 hours.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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