09 Jan 2025 11:42 AM
I've just sorted new price for broadband of £34 monthly
but after checking billing on app
it's showing £43 why is this 🤷♂️.
please help
09 Jan 2025 11:45 AM - last edited: 09 Jan 2025 11:46 AM
Posted by a Superuser, not a Sky employee. Find out more
@Michael203 wrote:I've just sorted new price for broadband of £34 monthly
but after checking billing on app
it's showing £43 why is this 🤷♂️.
Because it's a period longer than a month? (Or if this is a contract change then the billing has a period of undiscounted amount when the bill was generated)
What does future billing show?
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