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Discussion topic: Set up new contract for broadband
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This message was authored by: Michael203
Message posted on 09 Jan 2025 11:42 AM
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Set up new contract for broadband
I've just sorted new price for broadband of £34 monthly
but after checking billing on app
it's showing £43 why is this 🤷♂️.
please help
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Jan 2025 11:45 AM - last edited: 09 Jan 2025 11:46 AM
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Re: Set up new contract for broadband
@Michael203 wrote:I've just sorted new price for broadband of £34 monthly
but after checking billing on app
it's showing £43 why is this 🤷♂️.
Because it's a period longer than a month? (Or if this is a contract change then the billing has a period of undiscounted amount when the bill was generated)
What does future billing show?
I am just another Sky customer and my views are my own even if you don't like the answers
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