Discussion topic: Services not fully resumed.

This message was authored by: gembergember · ‎20 Jan 2023

I have recently paid the outstanding balance but my servies have no been fully resumed.

This message was authored by: SKY1992bf · ‎20 Jan 2023

@gembergember Have you also setup a new continuous payment method as that also needs to be done before service is restored

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Daniel0210 · ‎20 Jan 2023

@gembergember

If your payment is two or more weeks overdue you will also have to pay the next bill as well. If you allow your arrears to remain for 56 days Sky may terminate your account.

Once your payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant especially at a weekend when the banks are closed.

Any attempt to call Sky will result in you being prompted to pay first.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Services not fully resumed.

Services not fully resumed.

All Replies

Re: Services not fully resumed.

Re: Services not fully resumed.

Was this discussion not helpful?

Search Sky Community

Start a new discussion