Sent the wrong product

[Dominic6610]

Was told yesterday I would be sent 2 TV hdmi dongles instead sent sky q box 

[Dominic6610]

This is the worst contact service ever you mither me for a better deal then mess it up appalling service 

[caesarome]

@Dominic6610 

You are talking to other customers here and not Sky support so are you saying you were sent a Sky Q box that you didn't want or even order ?

[Mark39]

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@Dominic6610 wrote:

Was told yesterday I would be sent 2 TV hdmi dongles instead sent sky q box 

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What do you mean by a TV HDMI dongle? Sky doesn't run from a TV dongle.

[TimmyBGood]

@Dominic6610 

Current Sky television hardware is the main Q box with one or more Q Mini boxes, or Sky Stream 'pucks' (the systems cannot be mixed).  There's also the Sky Glass television set, but no Sky 'TV hdmi dongles'

 

 

[TimmyBGood]

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@Dominic6610 wrote:

 you mither me for a better deal 

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If you were offered a significantly improved price (say £15 a month, or £25 - £30 for subscription television on multiple screens) then I suppose it's possible you've inadvertently accepted Sky Stream rather than Sky Q, because the budget 'Essential TV' isn't available on Q.