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Discussion topic: Scam call - Account takeover

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This message was authored by: Mervsilk

Scam call - Account takeover

Hi, I had a call from someone claiming to be from sky offering me a discount and they just wanted to confirm some details.  It appears they have reset my email password and I am unable to get in.  It is an old Yahoo sky account and the email is used for many things so how can I get access back?  When I try to rest using security question it says access denied so they have really locked it up!

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This message was authored by: PandJ2020

Re: Scam call - Account takeover

Posted by a Superuser, not a Sky employee. Find out more

You need to call Sky ASAP.

 

The next steps will likely involved ordering expensive items from your account.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Scam call - Account takeover

Posted by a Superuser, not a Sky employee. Find out more

@Mervsilk 

When you call them don't mention Yahoo but just tell them you have been locked out of your Sky account.

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